Coping with Bereavement
|About Us Dragonflypin.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
For the avoidance of any doubt, we confirm that we are a Limited Company and NOT a charity.
Our Contact details:
c/o Toplightco.com Ltd 53 Rosaville Road London SW6 &BN United Kingdom
Phone: 0207 610 3079
Email: admin [at] dragonflypin [dot] co [dot] uk
VAT: 887 1037 04
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept Visa, Mastercard and Switch. Backordered items are not charged until they are shipped.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling You will receive your order in 4-5 days|
|Delivery Schedule We will normally send your order to you in 4-5 business days|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption and passed to our Payment Service Provider. We never receive your Card details. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0207 610 3079 (International +44 0207 610 3079) or write to us at c/o Toplightco.com Ltd 53 Rosaville Road London SW6 &BN United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|